Refund Policy

A credit will be made to you where the volume of the Goods delivered is less than that Ordered amount. The credit will be either applied to your ‘Account’ or can be refunded back to your card if requested once the delivery has been confirmed to us.

You must have paid for the volume of Goods ordered (through abrfuels.ie) prior to delivery. We will always try to deliver the agreed volume, but where ABR is not able to deliver the full Order volume of the Goods because the amount Ordered was more than the tanker’s capacity, then we will refund the appropriate proportion, or if for example, there is less space available in your tank than the ordered volume of Goods, we will refund a sum to you to reflect the lower volume of Goods actually delivered, provided that ABR reserve the right to amend the price per litre payable in respect of the Goods delivered to reflect the appropriate price band for the volume of Goods actually delivered.

ABR reserves the right to refuse to make a delivery for reasons such as, but not limited to, access problems and/or the condition or position of the tank (including, without limitation, where it is underground). In these circumstances ABR shall be entitled to terminate the Contract without liability to the Customer other than in respect of the refund of the price that the customer has paid.